Administrative Assistant

Austin, TX

Post Date: 08/24/2017 Job ID: 43307 Industry: Administrative

Claims Coordinators-- Austin, TX 78749

Claims Coordinators - 3 Openings to start on ASAP!! These are long term temporary openings paying $14 per hour.
The Claims Coordinator position is responsible for assignment and dispatch of new claims, proper routing of general claim documents to the correct claim files, paying invoices, and participation in other projects as needed. Support staff members are quick learners and versatile. They possess strong communication skills---both written and verbal---and a sound work ethic. This position requires the individual to approach their jobs with a positive attitude, and have the ability to learn and understand company's policies and overall mission.

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  • Ability to learn and maintain company's work policies and guidelines; knowledge of departmental practices and procedures.
  • Handle initial assignment and dispatch of new claims which occasionally requires more detailed research.
  • Ensure all claim documents (scanned mail, email, faxes, etc.) are collated to the proper claim file.
  • Accurate recording of payments for proper amount and to correct vendor.
  • Process check runs and distribute payments to correct recipients.
  • Multitask in different claims systems.
  • Assist department managers as needed to meet department goals.
  • Perform basic clerical tasks, such as systematically arranging letters and matching them with outgoing checks, paying invoices, memoranda.
  • Accurately index documents according to an established system.
  • Sort and distribute incoming and outgoing mail.
  • Assisting with various other projects as needed including preparing for adjuster workshops.


  • High School Diploma or GED.
  • Knowledge of document imaging/scanning hardware and software, and experience creating electronic copies of documents.
  • Associate s degree or higher and equivalent work experience.
  • Knowledge of Basic English; Bilingual abilities, preferably Spanish and/or Asian Languages a plus.
  • Minimum of 3 years relevant experience, clerical, computer, phone and filing skills preferred.
  • Basic knowledge of property & casualty insurance and the basic elements of the position.
  • Experience with claims processing systems, Microsoft Office and XactAnalysis preferred.
  • Ability to work flexible hours necessary for the efficient operation of the department.
  • Competency working in a paperless work environment.
  • Capability to be self-motivated and accomplish work without constant supervision.
  • Demonstrate well organized & disciplined work habits.
  • Exhibit clear, effective verbal and written communication skills including the ability to problem solve.
  • A willingness to assist others, demonstrate teamwork, high motivation, positive behavior and effort to achieve the goals and objectives of the claims department.
  • Possess an understanding or desire to learn the basics of property and casualty insurance.
  • Possess strong computer skills, including experience with Microsoft Office and document creation software such as Adobe Acrobat.
  • Capability to conduct themselves in a professional and courteous manner when interacting with customers and other employees.
  • Proficient in basic word processing, spreadsheet and data entry programs.
  • Capable of high volume data entry, Input information from a variety of sources into a computer database.

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