Production Planner Order Entry/Sales Support

San Antonio, TX | Direct Hire

Post Date: 07/11/2017 Job ID: 43039 Industry: Purchasing Pay Rate: $31,200

Production Planner Order Entry/Sales Support San Antonio, TX 78217

The position is a key member of our customer-focused Production Planning Office (PPO). Company handles over $70 million dollars a year in orders, requiring a 24 hour turn around. This is a key role and a fantastic opportunity to join an expanding local company. We are seeking a candidate who has experience in working in a demanding and fast paced Operations support office experience in the ready-to-eat food manufacturing industry is a plus.

The position is a DIRECT HIRE that functions as an "air traffic controller" where you will be coordinating daily with sales teams, warehouse personnel, transportation, accounting, production, and inventory departments. You must have a high standard of customer service coupled with good technical skills and the capability to provide excellent written and verbal communication both internally and externally. 2nd Shift hours of 12p-9p, with one weekend a month. There are occasions where extended hours will be required, usually immediately preceding a holiday.

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  • Process a high volume of incoming sales orders, emails, telephone calls, administrative, and production control tasks while being a professional and competent contact for our clients.
  • Will create, prepare and process invoices
  • In addition to order processing, will be responsible for maintaining internal systems and databases related to order fulfillment, production control, and operations support.


  • The successful candidate will be a self-starting multi-tasker who is organized, spread sheet proficient and enjoys a fast-paced environment.
  • An Associate degree is preferred, but a HS diploma with 5 years relevant and progressive work experience may be substituted for a degree.
  • A background in Accounting, Business, or Production Control is highly desired.
  • Customer Service: Customer Mgmt. Analysts work directly with customers to take their orders. Excellent interpersonal skills and a friendly demeanor are required.
  • Computer Skills: Customer Mgmt. Analysts work extensively with spreadsheets and database systems on a daily basis. Ability to operate a computer, use Windows, Microsoft Office, learn proprietary ERP and billing software and 10-key by touch are required. File management and/or version control experience is a plus.
  • Time Management: Speed and accuracy is essential. Being able to manage how much time is spent on a task is important.
  • Prioritization: The candidate must be able to comprehend and adapt to changing priority levels based on immediate business needs.
  • Attention to Detail: The ability to quickly review large amounts of data, find errors in detailed reports, and understand how those errors impact the entire value stream is required. Ability to retain information/details.
  • Reading, Writing, and Arithmetic: Candidate needs to have the ability to proficiently read, write, and type in English. Use of correct grammar is critical. Additional languages are an asset but not required. Candidate must be able to perform 12th grade level addition, subtraction, division, and multiplication.
  • Physical Requirements: The successful candidate must have no significant physical limitations. Ability to climb stairs, walk extended distances, and/or sit for extended periods will be required.

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