Customer Service Rep

Irving, TX 75063 | Temp To Hire

Post Date: 05/14/2018 Job ID: 44874 Industry: Clerical Pay Rate: $12-$14

Customer Service Representative

The customer service representative is responsible for providing effective customer service for all customers by using excellent, in-depth knowledge of company products. The customer service representative will be responsible for processing order, data entry and organization of orders. This role is temp to hire, with working hours of  Monday - Friday, 7:30 AM - 4:30 PM, paying $12-$14/hr.

Client offers benefits once hired on!

Responsibilities:

  • Answer phones and respond to customers requests/complaints
  • Receive and file purchase orders in appropriate binder
  • Verify accuracy of job orders vs. purchase orders
  • Initiate Extra Purchase Orders
  • Prepare order forms entering into system: contact number, builder name, job address, laminate material color, and plan number
  • Revise schedule and schedule jobs according to work specifications, established priorities, and availability or capability of workers
  • Turn orders to Data Entry Clerk for entry finalization
  • Provide technical advice to customers
  • Resolve field conflicts
  • Order laminate materials

Requirements:

  • High school diploma or GED, or equivalent years of experience
  • Two years of related experience
  • Knowledge of procedures and methods, including telephone communications and office systems
  • Ability to use word processing, spreadsheet, and database software
  • Ability to establish priorities, and work independently
  • Ability to establish courteous relationships with customers
  • Kitchen, cabinet or countertop experience would be helpful
  • Working with production builders
  • Familiarity with a computer ERP system

Samantha Shultis
Recruiter

Ready to Apply? 

We kindly ask you to please make sure you have fully read the above requirements as determined by our client company. 

If you already applied with TPI Staffing, please send me an updated resume and reference the Job ID. If you are not already registered, please apply by clicking the "Apply Online" button. You only need to apply once to be considered for all of our job openings or call me for more details.

We have offices throughout Texas, I am located at our Cypress Branch 21840 Northwest Freeway Suite E Cypress, TX 77429 open M-F 7:30 AM - 5:30 PM. Walk-Ins are welcome.

I recruit for all Texas regions, if the position is outside of the greater Houston area please email me your resume after applying online. 


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