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Account and Contract Manager

Houston, TX 77082

Posted: 02/05/2025 Employment Type: Permanent Industry: Other Job Number: 42529283 Pay Rate: $125,000 / year

Job Description

Account and Contract Manager - Houston, TX (Galleria/610 area)
Direct Hire
Salary: $95K - $125K annually. Bonus eligible.
 
Responsibilities are:
  • Drives organizational sales objectives in collaboration with the Commercial Manager.
  • Defines and implements strategic marketing plans for customer revenue growth for selected accounts.
  • Generates market intelligence and builds business cases for new commercial opportunities.
  • Thoroughly analyzes contracts, including revenue analysis and determination of fair market value for services offered.
  • Tracks and implements contract changes prior to renewal dates.
  • Builds and maintains positive relationships with selected customers who use Company facilities. Manages overall Company relationship with customers as assigned.
  • Builds and executes multi-year customer engagement strategy.
  • Aligns with the management team in meeting regional goals & targets as well as assists in forecasting, reporting input, budgeting and problem solving.
  • Manages and updates assigned customer projects through to completion.
  • Ensures credit is properly assigned to customer accounts using customer financial data.
  • Ensures collection of accounts receivable for assigned customers; manages dispute resolution with assistance from the Contracts Manager.
  • Handles claims and complaints in a timely manner with assistance from the Customer Service Team once the normal collection process has stalled.
  • Defines and implements customer service improvement programs; meets regularly with the Customer Service Team and Operations Management Team.
  • Ensures accomplishment of Company and assigned customer quality program requirements; effectively coordinate between customers and operations personnel.
  • Uses Customer Relationship Metrics ("CRM") or other databases.
  • Maintains customer marketing data into databases.
  • Prepares reports and inquiries; prepares project summaries and presentations to staff as required.
  • Develops sales presentations and proposals.
  • Writes contracts using standard contract templates and follows company procedures with the support of the Commercial Manager and Contracts Manager.
  • Abides by all safety procedures and practices applicable to location and position; participates in appropriate safety training; demonstrates commitment to and support of SH&E principles and values; champions safety as necessary.
 
Experience Requirements:
  • 5-7 years of sales experience in the petroleum, petrochemical, chemical and related industries. Operations and/or product management experience is also desirable.
  • High level of motivation; ability to complete tasks and projects with minimal direct supervision.
  • Good knowledge of current chemistry and engineering processes and regulations applicable to the petroleum, chemical, petrochemical and related industries.
  • Up-to-date knowledge of market conditions including customer and competitor information in the industries served as well as the terminal sector.
  • Ability to prioritize and meet deadlines and deliverables for multiple tasks; well-developed project management skills.
  • Ability to influence and negotiate with others and the ability to close a sale; ability to successfully handle social as well as business interactions with all levels of customers' personnel; diplomacy skills.
  • Good understanding of financial concepts such as return on investment, cost of goods/services sold, profitability, credit-worthiness, days-sales-outstanding (DSO), and related concepts.
  • Good knowledge of current safety and environmental laws and regulations.
  • Good computer skills, including ability to easily use MS Office suite; various email, internet, intranet, and other programs.
  • Excellent English communications skills, oral and written.

Education Requirements:
  • Bachelor's or Graduate's Degree in Finance, Engineering, Economics, or Business Administration from an accredited university or equivalent.
 
Benefits:
  • Various flexible and hybrid work schedules.
  • Career development and growth opportunities.
  • Competitive, market-based compensation package depending on your experience and knowledge.
  • Medical / Dental / Vision Insurance
  • Flexible Spending Account Options                        
  • Short Term/Long Term Disability Insurance 
  • Basic and Supplemental Life/AD&D Insurance                               
  • 401(k) Incentive Savings Plan
  • Paid Holidays (Fixed and floating), PTO (Paid Time Off) and Sick Days
  • And more!

Meet Your Recruiter

recruiter-banner-image

Kristina Kubitza
Sr. Operations Manager, TSC CSP Certified

Hi, I'm Kristina Proud Member of TPI Staffing Since 2010! I have a passion for creating meaningful connections with both candidates and clients in hopes of developing long-term partnerships and job satisfaction for candidates, as well as successful hires for clients. I continue to find joy in the moments of placing a candidate in a role that enhances their professional lives!

 

I'm a native Houstonian with a deep understanding of the region's job market and the needs of our client's to create a more effective and tailored hiring process. I am a proud Bobcat and moved back to Cypress from San Marcos, TX where I pursued my Bachelor's is Business Management at Texas State University, Eat 'Em Up Cats! 

 

Specializing in recruiting Office/Professional placements Contract and Direct Hire throughout the Texas Region. Next Step: Email your Resume after you have applied.

 

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