Bilingual Customer Service Representative - Cypress, TX 77429
Temp to Hire
Pay: $17.00 per hour
This is NOT a remote position, it's in the office.
Duties:
- Provide exceptionally engaging service and technical support to customers.
- Will be responsible for managing the front window - tasked with walk-in customer payment processing.
- Will handle incoming calls and create work orders for service investigation as needed.
- Assist with tap processing – obtaining quotes, collecting fees, scheduling installations of taps and meters, collecting meter information and relating to corresponding personnel for system updates.
- Responsible for handling incoming calls and creating work orders for service investigation as needed.
- Properly handle a diverse set of customer requests and inquiries, accurately
- Properly document all customer interactions.
Qualifications:
- Must be fluent in English and Spanish.
- Minimum of one year of Call Center experience is a plus.
- Ability to follow directions and work independently.
- Exceptional work ethic, time management skills, and a demonstrated commitment to teamwork.
