Bilingual Administrative Assistant/Order Entry
Temp to Hire opportunity
Pay: $17.00 - $17.50 per hour
SUMMARY:
Coordinate activity of assigned accounts. Ensure high degree of customer satisfaction through a high level of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Communicate delivery status, schedule changes and returns by talking with customers by phone or in person or through fax or e-mail confirmations.
• Communicate the status of quotes, questions and orders pro actively by promptly forwarding information to the sales representative.
• Process assigned sales orders by reviewing input from Customer Service staff and entering into a computer database system.
• Serve as internal liaison for all departments on assigned accounts by providing effective and efficient lines of communication.
• Maintain appropriate inventory levels as required or specified by the account.
• Prepare estimate requests, correspondence or quotes for customers by following established procedures and formats.
• Produce and distribute required account-related reports.
• Assist the Sales Team in scheduling meetings with internal and external customers.
• Assist Accounting by keeping assigned customer receivables current by researching invoices as needed and communicating requests and actions to customers.
• Assist Sales Team in developing and setting up new customer products as necessary.
• Create and maintain internal customer files in good order.
• Maintain a clean and orderly work area.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); three years related experience and/or training; or equivalent combination of education and experience.
OTHER SKILLS AND ABILITIES:
Ability to work in a team environment with initiative and moderate level of supervision. Ability to comply with safety policies. Ability to handle administrative duties, multiple tasks and to prioritize. Ability to perform at a proficient level in Microsoft Office software programs to include Excel, Word and Access. Familiarity with mainframes and e-mail systems.
