Customer Service Representative

Houston, TX 77040

Posted: 11/28/2023 Employment Type: Contract to Perm Industry: Clerical Job Number: KK835601112 Pay Rate: $24-26 / hour

Job Description

Customer Service Rep, 77040
Temp to Hire
Pay: $24.00 - $26.00 per hour

At its very core this is a traditional Customer Service role where the bulk of the day is spent communicating with customers via phone and email, providing consultative support, resolving issues, and entering orders. This role is responsible for a variety of customer service tasks, such as, but not limited to:

• Providing Service Referrals
• Quoting Parts
• Order Entry
• Processing Returns and Warranty Claims
• Providing Technical Support and Troubleshooting Assistance
• Handling General Customer Service Inquiries

With such a diverse customer base, each day presents new challenges and opportunities. If you are a multi-tasking problem solver who thrives in a fast-paced work environment, and enjoys building relationships with customers, we want to meet you! Our client offers full benefits and the opportunity for career growth and development within a growing organization and industry after conversion.

Qualifications:
• Minimum of 3 years of customer service skills or prior experience in customer service is required.
• A willingness to learn and expand your skill sets is required.
• Great communication and phone skills are required.
• The ability to use and navigate a computer is required.

Preferred Qualifications:
• Prior data entry or order entry skills preferred.
• Some experience with 12v electrical circuits.
• Prior Service, Customer Service or Sales experience in any of the following industries is preferred, but not required: automotive, agricultural machinery, construction equipment, or other industrial/commercial manufacturing.
• Knowledge and/or experience with Truck Equipment preferred, but not required.

Requirements:
• Applicants will be expected to pass a drug test prior to hiring.
• Applicants will be expected to pass a background check prior to hiring.

Meet Your Recruiter

Samantha Shultis
Sr. Recruiter

Hi, I'm Samantha proudly serving TPI Staffing Since 2017!  As part of this woman owned firm with a strong presence across the great state of Texas, I am more than just a recruiter; I am a passionate talent architect, dedicated to connecting exceptional people with their dream careers. With a focus on the office and professional sectors, I'm committed to transforming the lives of candidates and the success of companies. Let's work together to turn your dream job into a reality.

 

I’m a Wisconsin transplant since 2017 and appreciate the hot Texas weather.  Specializing in recruiting Office/Professional placements Contract and Direct Hire throughout the Texas Region. 

 

Next Step: Email your Resume after you have applied.

 

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