Field Service Technical Support Advisor - DC Electrical Wiring

Houston, TX 77040

Posted: 11/02/2023 Employment Type: Contract to Perm Job Number: KK233688112 Pay Rate: $28-30 / hour

Job Description

Field Service Technical Support Advisor - DC Electrical Wiring
Temp to Hire
Pay: $28.00 - $30.00 per hour

**Knowledge and/or experience reading a DC electrical wiring diagram is required, will be tested on this**

Our client is looking to expand their Customer Service Team! At its very core this is a traditional Customer Service Technical Support role where the bulk of your day is spent communicating with customers via phone and email, providing consultative support, resolving issues, and entering orders. This role is responsible for a variety of customer service related tasks, such as, but not limited to:

• Providing Technical Support and Troubleshooting Assistance
• Processing Returns and Warranty Claims
• Providing Service Referrals
• Quoting Parts
• Order Entry
• Handling General Customer Service Inquiries

With such a diverse customer base, each day presents new challenges and opportunities. If you are a technical minded problem solver, who enjoys a challenge, thrives in a fast-paced work environment, and finds fulfillment in educating and helping others, we want to meet you! Our client offers full benefits and the opportunity for career growth and development within a growing organization and industry after conversion.

• Knowledge and/or experience reading a DC electrical wiring diagram is required.
• Prior work or hobby experience working with automotive 12V DC electrical is required.
• A willingness to learn and expand your skillsets is required.
• Great communication and phone skills are required.
• General customer service skills are required.
• Ability to use and navigate a computer required.

Preferred Qualifications:
• Knowledge and/or experience of truck equipment preferred.
• Knowledge and/or experience with hydraulic equipment and hydraulic systems preferred.
• Prior service, customer service or sales experience with automotive, agricultural machinery,
construction equipment, or other industrial machinery is preferred.

• Applicants will be expected to pass a drug test prior to hiring.
• Applicants will be expected to pass a background check prior to hiring.

Meet Your Recruiter

Kristina Kubitza
Sr. Operations Manager, TSC CSP Certified

Hi, I'm Kristina Proud Member of TPI Staffing Since 2010! I have a passion for creating meaningful connections with both candidates and clients in hopes of developing long-term partnerships and job satisfaction for candidates, as well as successful hires for clients. I continue to find joy in the moments of placing a candidate in a role that enhances their professional lives!


I'm a native Houstonian with a deep understanding of the region's job market and the needs of our client's to create a more effective and tailored hiring process. I am a proud Bobcat and moved back to Cypress from San Marcos, TX where I pursued my Bachelor's is Business Management at Texas State University, Eat 'Em Up Cats! 


Specializing in recruiting Office/Professional placements Contract and Direct Hire throughout the Texas Region. Next Step: Email your Resume after you have applied.


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