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Administrative Assistant/Customer Service

Houston, TX 77088

Posted: 06/19/2024 Employment Type: Contract Industry: Administrative/Clerical Job Number: KK752012666 Pay Rate: $15-20 / hour

Job Description

Administrative Assistant/Customer Service, Houston, TX 77088
Temp to Hire
Pay: $15.00 - $20.00 per hour
Hours: Monday - Friday, 9:30 AM - 5:00 PM

Our client is looking for an Administrative Assistant with social media experience who is a people-oriented leader that displays initiative and completes requests by establishing priorities, managing time, maintaining cooperation from others, monitoring progress, problem-solving, and closing the loop.

  • Answer phone calls and directs the caller to the appropriate personnel or department to ensure all calls are addressed.
  • Handle roll over calls and direct messages to provide clients with the basic information to satisfy their call.
  • Provide support notes for customer accounts in Alarm Software.
  • Create folders and maintains filing system within customer folders.
  • Contact customers via phone call for satisfaction surveys.
  • Provides direct administrative support to senior leaders including scheduling, handling customer complaints and Q & A's, filing and shredding paperwork, compliance engine submittals, input invoices.
  • Assist in the ordering of office supplies.
  • Maintain workflow by analyzing and refining standard operating procedures.
  • Oversee and achieve organizational goals while upholding best practices.
  • Customer Q & A surveys  
  • Maintaining business social media platforms
  • Assisting web designers with marketing 
  • Marketing and Social media coordinator experience 
  • HS Diploma or equivalent
  • Some College or technical school certification preferred.
  • Valid driver’s license and acceptable driving record.
  • Computer Skills: Microsoft Office Excel, Word, PowerPoint & Outlook
  • Detail Oriented
  • Organizational Skills
  • Time Management skills
  • Excellent verbal and written communication skills
  • Ability to work well with others

Meet Your Recruiter


Samantha Shultis
Sr. Recruiter

Hi, I'm Samantha proudly serving TPI Staffing Since 2017!  As part of this woman owned firm with a strong presence across the great state of Texas, I am more than just a recruiter; I am a passionate talent architect, dedicated to connecting exceptional people with their dream careers. With a focus on the office and professional sectors, I'm committed to transforming the lives of candidates and the success of companies. Let's work together to turn your dream job into a reality.


I’m a Wisconsin transplant since 2017 and appreciate the hot Texas weather.  Specializing in recruiting Office/Professional placements Contract and Direct Hire throughout the Texas Region. 


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