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Part Time Bilingual Call Center Representative

Katy, TX 77449

Posted: 09/05/2025 Employment Type: Contract to Perm Industry: Administrative/Clerical Job Number: 42729250 Pay Rate: $18.00 / hour

Job Description

PART-TIME Bilingual Customer Care Representative
Temp-to-Hire
Pay: $18.00 per hour
Part Time Hours: Monday - Friday, 10:00 AM - 3:00 PM
(In-Office, not remote)
 
Duties and Responsibilities:
  • Possess excellent punctuality and attendance.  Requests should be submitted two-weeks in advance.
  • Manage 100 inbound calls daily in a timely manner while providing high quality service.
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
  • The Customer Service Representative I is responsible for handling and processing incoming calls and requests from customers
  • Takes, prepares, tracks and expedites customer orders and inquiries by phone and in person
  • Fills out necessary paperwork associated with each transaction
  • Generates reports as needed
  • Refers service failure complaints to designated departments for investigation
  • Inputs information regarding inspections and payments
  • Prepares basic correspondence with customers
 
Minimum Qualifications:
  • MUST be bilingual in English/Spanish
  • Previous Call Center environment experience required
  • 1 year of customer care experience preferred
  • Excellent verbal and written communication and interpersonal skills along with active listening.
  • Ability to assist customers with different issues and concerns
  • High School Diploma or GED

Meet Your Recruiter

recruiter-banner-image

Kristina Kubitza
Sr. Operations Manager, TSC CSP Certified

Hi, I'm Kristina Proud Member of TPI Staffing Since 2010! I have a passion for creating meaningful connections with both candidates and clients in hopes of developing long-term partnerships and job satisfaction for candidates, as well as successful hires for clients. I continue to find joy in the moments of placing a candidate in a role that enhances their professional lives!

 

I'm a native Houstonian with a deep understanding of the region's job market and the needs of our client's to create a more effective and tailored hiring process. I am a proud Bobcat and moved back to Cypress from San Marcos, TX where I pursued my Bachelor's is Business Management at Texas State University, Eat 'Em Up Cats! 

 

Specializing in recruiting Office/Professional placements Contract and Direct Hire throughout the Texas Region. Next Step: Email your Resume after you have applied.

 

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About Katy, TX

Ready to take the next step in your career? Discover exciting job opportunities in and around Katy, Texas! Known for its charming small-town feel paired with big-city amenities, this vibrant area offers a unique blend of growth opportunities and a warm community spirit. Embrace the thriving local art scene at the Katy Contemporary Arts Museum, enjoy a night out at the Katy Grand Theatre, or catch a game and cheer on the Katy Tigers. With culinary delights ranging from Texas BBQ to Tex-Mex, and the picturesque beauty of parks like Mary Jo Peckham Park and the peaceful tranquility of Cullen Park, Katy has something for everyone. Explore our job listings today and unlock the endless possibilities that Katy, Texas has to offer!
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