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Program Manager III

Houston, TX 77041

Posted: 02/09/2024 Employment Type: Permanent Industry: Professional Job Number: LW6132829 Pay Rate: $115,000 / year

Job Description

Program Manager 3
Seeking Polished account manager with customer service skills (B2B) and project management skills.

Role and Responsibilities

  • Manages, plans, and delivers a variety of projects efficiently on or under budget including: product transitions, strategic projects, new-technology implementation projects, and small-scale capital projects

  • Partners with all site departments to ensure that products/projects are introduced on time and that quality is maintained.

  • Interfaces and follows up with partners on orders and shipments.

  • Reviews key business metrics and Service Level Agreements (SLA’s) with customer.

  • Coordinates content development and leads discussions during quarterly business review (QBR) meetings.

  • Manages implementation of new products and projects from conception to implementation as required by business agreement.

  • Leads weekly conference calls with partners and maintain action items lists.

  • Reviews billing invoice submittals, coordinating with finance to resolve any discrepancies.

  • Participates in and documents cost reduction programs and negotiations.

  • Specifies, compiles, and coordinates receipt of reports required to support customer’s business.

  • Assists general manager in providing finance with quarterly financial performance estimates.

  • Contributes to continuous business process review and improvement.

  • Develops and maintains excellent understanding of all client’s products and processes and participates in the review and negotiation of SOWs, contracts, and pricing.

  • May perform other business functions as assigned

Education, Training and Skills

  • Bachelor’s degree in relevant field; Master’s degree preferred.

  • 8 or more years demonstrated success in Program Management of multiple projects

  • Working knowledge of computer repair, process engineering and the ability to quickly grasp and apply policies and procedures and relate them to project scope.

  • Experience in managing client accounts, including contract negotiation, escalation resolution, and regular communication and reports

  • PMP certification preferred .

  • Proficient with MS office applications (Excel, PowerPoint, Outlook and Word)

  • Demonstrated skill in leading a cross-functional project team

  • Excellent influencing skills to lead individuals where there is no direct reporting relationship

  • Planning and organizing skills to enable the generation of a realistic product introduction project plans.

  • Good judgment and analytical skills required to make difficult decisions where technical problems and competition of resources can affect the project schedule and specifications.

  • Must possess excellent communication skills, both written and verbal

  • Knowledge of design for serviceability, assembly, test and laptop and components

Meet Your Recruiter

Doris Breaux
Industrial Recruiting Manager

Hi, I'm Doris proudly serving TPI Staffing Since 2015! 

 

With over a decade of successful experience in the staffing industry, Doris manages an experienced team of Industrial Recruiters. During her tenure she has earned several internal awards including Top Temporary Recruiter. She brings to TPI Staffing the ability to strategically partner with our clients and hiring managers to identify your skilled/craft needs.

 

Located at our Corporate/Cypress Office 21840 Northwest Freeway, Ste. E, Cypress, TX 77429 open Monday-Friday 8:00 AM - 5:00 PM. Email me with your Name and updated resume after you have applied.



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